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HELP DESK

Viale Romania, 32
00197 Roma
T 06 85225211/5275
supportoit@luiss.it

 

USEFUL LINKS

 

LINK UTILI

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Luiss is moving to the cloud

Project to migrate email to the Microsoft Office365 cloud

Thanks to an agreement with Microsoft, Luiss has adopted the Office 365 cloud platform, which provides the following products:

  • Exchange Online for email, calendar and contacts
  • OneDrive for sharing documents even outside the Luiss domain
  • Lync for instant messaging and video calls

The platform is available to all students as well as faculty and administrative staff.

Cloud e-mail allows you to manage your email inbox, which has a 50 Gb capacity, and to synchronize all mobile devices (smartphones, tablets and notebooks) with your email, calendar and contacts (to find out more, read the Outlook365 Guide).

With OneDrive (formerly Skydrive), you can archive documents, photos, videos and much more on the cloud, which can be shared with other users outside the university’s network. Users get a TeraByte of space (to find out more, read the OneDrive365 Guide).

Here are some features and advantages of the new platform:

  • Users can access email, calendars and contacts from anywhere via web from computers, tablets or smartphones;
  • Inboxes start at 50 GB, are perfectly compatible with Outlook, and can send attachments as large as 25 MB.

Documentation detailing its functionality will be available online in this section, and the entire IT services staff will be available to help users in this critical and important phase, as we transition to the new platform.

Students

Each Luiss Account, associated to a username in one of the formats below, allows access to Microsoft 365 Cloud Services:

  • Studentsname.surname@studenti.luiss.it 
  • Alumniname.surname@alumni.luiss.it

Please note that students are granted an account only after registration. For teaching staff and administration, accounts are assigned through their offices.

To change your password

In case of loss or expiration of your account password, you can reset it independently.

To proceed, simply click on the following link.
The reset can be performed from a PC or smartphone, thanks to Multi-Factor Authentication (MFA) (two-factor authentication), which is active on all Luiss accounts and provides an additional level of security.

If you encounter any difficulties or if MFA is not active, please contact IT Support.

The new password will be immediately valid for access to all connected services.

Professors and university lecturers

Professors who would like to open a Luiss email account can do so by using a form below. 

The account will be activated within 48 hours. Written notification will be sent via email to the person making the request, with the credentials they will need to access their email account (user ID, password and email address).

Administrative staff

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